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About TSR:

TSR is a relationship-based, customer-focused IT and technical services staffing company.

For over 40 years TSR, Inc. and its wholly owned subsidiary, TSR Consulting Services, have prospered in the Information Technology staffing business, earning the respect of companies both large and small with well refined candidate screening, timely placement, and a real understanding of the right skill sets required by our clients.

Mission & Vision

We do not believe in building a vision around the company but building a company around our vision, which is simply;

Every employee’s voice matters, their effort is appreciated, and their talent is rewarded.

We challenge each employee daily, to raise the bar on how we treat our consultants and candidates. For far too long in this industry, candidates have been ghosted, lied to, or placed at a client and then forgotten about. Each day our staff works tirelessly at qualifying and placing, top talent with our clients, in a compassionate and caring manner.

Not every candidate is a match for the job, but every candidate and consultant will be treated with respect and professionalism.

Business Delivery Lead System Analyst

Job Description

  • Location: Seattle, WA
  • Type: Contract
  • Job #75173

Our client, a leading pharmaceutical company, is hiring a Business Delivery Lead System Analyst consultant on a contract basis.

Work Location
Seattle, WA

• Collaborate with the business areas to define business needs and gather requirements that meet business goals and objectives to implement system solutions.
• Contribute to strategy sessions and help guide business management in their use of SAP.
• Work with department leadership to create an open dialog to determine issues and derive enhancement priorities.
• Continually scout for business process improvements and support the business in attaining the highest levels of productivity.
• Research and new SAP systems and frameworks that drives business value.
• Prioritizing business requirements and communicating plans with stakeholders for review and approval.
• Translate business requirements into SAP based business solutions and ensure an ultimately working solution in SAP or third party applications.
• Troubleshoot SAP business process in the MM, FI, CO, SD or PP modules as well as interfaces, providing resolution and improvements as required.
• Walk customer through problem-solving process.
• Follow up with customers to ensure issues have been resolved.
• Oversee the daily performance of the SAP environment.
• Train users.
• Implement SAP system solutions utilizing the system development lifecycle and project management methodologies.
• Utilize change management methodology and ensure the appropriate documentation is complete to implement system changes.
• Partner with vendors and third party support teams to resolve system issues, develop enhancements and project tasks.
• Oversee the daily performance of applications and provide client support through the service desk ticket management system.
• Troubleshooting Functional and technical SAP issues
• Collaborating with Business Analysts, Project Leads and IT team to resolve issues and ensuring solutions are viable and consistent.
• Develop and maintain functional requirement specifications, test scripts.
• Assist with development, implementation, and management of policies, processes and standards within the technical environment.
• Create and maintain training documentation.
• Be responsive in a fast-paced adapting environment that requires maximum system performance, minimum down time, and a high degree of customer satisfaction and confidence.
• All other duties as assigned

• Strong skills in: SAP S4 Hana ,customer service, communications skills, facilitation, leadership, analytics, and data modeling.
• Must have strong analytical skills and must have attention to detail.
• Demonstrate strong communications skills and the ability to work independently as well as in a positive team environment.
• Strong interpersonal skills to build and maintain relationships.
• Have the ability to adapt to a constantly changing manufacturing environment.
• The ability to quickly learn new system solutions.

Education/ Experience
• Experience with FDA regulations or life sciences
• A Bachelors Degree in IT and/or Business or equivalent work experience is required.
• Have manufacturing environment experience.
• Experience in leading systems implementation utilizing SDLC and Project Management methodologies.
• Able to assist in supporting in SAP and non-SAP system.
• Knowledge of tracking and analyzing performance and resource utilization of SAP systems.
• Have SAP experience
• Microsoft SQL Server knowledge
• Proficient working knowledge of Microsoft Windows.


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