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About TSR:

TSR is a relationship-based, customer-focused IT and technical services staffing company.

For over 40 years TSR, Inc. and its wholly owned subsidiary, TSR Consulting Services, have prospered in the Information Technology staffing business, earning the respect of companies both large and small with well refined candidate screening, timely placement, and a real understanding of the right skill sets required by our clients.

Mission & Vision

We do not believe in building a vision around the company but building a company around our vision, which is simply;

Every employee’s voice matters, their effort is appreciated, and their talent is rewarded.

We challenge each employee daily, to raise the bar on how we treat our consultants and candidates. For far too long in this industry, candidates have been ghosted, lied to, or placed at a client and then forgotten about. Each day our staff works tirelessly at qualifying and placing, top talent with our clients, in a compassionate and caring manner.

Not every candidate is a match for the job, but every candidate and consultant will be treated with respect and professionalism.

Call Center, Junior (697427)

Job Description

  • Location: Maitland, Florida
  • Type: Right to Hire
  • Job #73935

Our client, a leading financial company is hiring a Junior Call Center Consultant on a contract to hire basis.

 

Work Location:

Maitland, FL

 

Summary:

Answers general inbound and places outbound calls, chats and emails in a call center with the goal of increasing business, customer satisfaction, and customer retention.  Takes care of inbound and outbound calls of a lesser complexity that are primarily routine or basic in nature.  Follows basic procedures and scripts, using fundamental knowledge to navigate company’s customer information systems and/or order system along with a basic knowledge of company, services, and products.
3+ years experience.
Supporting software products experience a plus.

 

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