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About TSR:

TSR is a relationship-based, customer-focused IT and technical services staffing company.

For over 40 years TSR, Inc. and its wholly owned subsidiary, TSR Consulting Services, have prospered in the Information Technology staffing business, earning the respect of companies both large and small with well refined candidate screening, timely placement, and a real understanding of the right skill sets required by our clients.

Mission & Vision

We do not believe in building a vision around the company but building a company around our vision, which is simply;

Every employee’s voice matters, their effort is appreciated, and their talent is rewarded.

We challenge each employee daily, to raise the bar on how we treat our consultants and candidates. For far too long in this industry, candidates have been ghosted, lied to, or placed at a client and then forgotten about. Each day our staff works tirelessly at qualifying and placing, top talent with our clients, in a compassionate and caring manner.

Not every candidate is a match for the job, but every candidate and consultant will be treated with respect and professionalism.

Claims Representative

Job Description

  • Location: Sunrise, FL
  • Type: Contract
  • Job #72955

Our client, a leading insurance company, is hiring a Claims Representative on a contract basis.

Work Location

Sunrise, FL/Hybrid


ESIS is seeking an experienced Auto, General & Liability (AGL) Claims representative for the Overland Park, KS office. The person in this role will handle and maintain all AGL claims and file reviews under general supervision of a supervisor and as part of the ESIS team.


Under the direction of the Claims Team Leader investigates and settles claims promptly, equitably and within established best practices guidelines.


• Under limited supervision, Receives assignments and reviews claim and policy information to provide background for investigation and may determine the extent of the policys obligation to the insured depending on the line of business.

• Contacts, interviews and obtains statements (recorded or in person) from insureds, claimants, witnesses, physicians, attorneys, police officers, etc. to secure necessary claim information.

• Depending on line of business may inspect and appraise damage for property losses or arranges for such appraisal.

• Evaluates facts supplied by investigation to determine extent of liability of the insured, if any, and extend of the companys obligation to the insured under the policy contract.

• Prepares reports on investigation, settlements, denials of claims, individual evaluation of involved parties etc.

• Sets reserves within authority limits and recommends reserve changes to Team Leader.

• Reviews progress and status of claims with Team Leader and discusses problems and suggested remedial actions.

• Prepares and submits to Team Leader unusual or possible undesirable exposures.

• Assists Team Leader in developing methods and improvements for handling claims.

• Settles claims promptly and equitably.

• Obtains releases, proofs of loss or compensation agreements and issues company drafts in payments for claims.

• Informs claimants, insureds/customers or attorney of denial of claim when applicable.



Technical claims knowledge and competence as evidenced by a minimum of 2 years claims handling experience in specific line of business (Auto).

Experience within a TPA environment strongly preferred. Required to obtain specific state licenses.

Knowledge of coverages; along with a good understanding of applicable legal principles.

Knowledge of auto liability cost containment programs and proven account management skills a must.

Excellent communication, negotiation and interpersonal skills to effectively interact with all levels of an organization both internal and external.

Strong analytical and problem solving ability.

Demonstrated ability to provide consistent superior service to customers.



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