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About TSR:

TSR is a relationship-based, customer-focused IT and technical services staffing company.

For over 40 years TSR, Inc. and its wholly owned subsidiary, TSR Consulting Services, have prospered in the Information Technology staffing business, earning the respect of companies both large and small with well refined candidate screening, timely placement, and a real understanding of the right skill sets required by our clients.

Mission & Vision

We do not believe in building a vision around the company but building a company around our vision, which is simply;

Every employee’s voice matters, their effort is appreciated, and their talent is rewarded.

We challenge each employee daily, to raise the bar on how we treat our consultants and candidates. For far too long in this industry, candidates have been ghosted, lied to, or placed at a client and then forgotten about. Each day our staff works tirelessly at qualifying and placing, top talent with our clients, in a compassionate and caring manner.

Not every candidate is a match for the job, but every candidate and consultant will be treated with respect and professionalism.

Hardware Deployment Technician

Job Description

  • Location: Alpharetta, GA
  • Type: Contract
  • Job #75540

Our client, a leading financial services company is hiring for a Hardware Deployment Technician on a long term contract basis.

Work Location:

Alpharetta, GA 

Summary:

This role will be responsible to oversee and assist in the deployment and reclaiming efforts of laptop assets within the end user community. Individual will need to have basic Windows & Mac OS troubleshooting skills along with a strong understanding of the IT Asset Management lifecycle. Team Profile Enterprise Technology & Services (ETS) delivers shared technology services for the Firm supporting all business applications and end users. ETS provides capabilities for all stages of the firms software development lifecycle, enabling productive coding, functional and integration testing, application releases, and ongoing monitoring and support for over 3,000 production applications.

ETS also delivers all workplace technologies (desktop, mobile, voice, video, productivity, intranet/internet) in integrated configurations that boost the personal productivity of our employees. Application and end user services are delivered on a scalable, secure, and reliable infrastructure composed of seamlessly integrated datacenter, network, compute, cloud, storage, and database services.

Workplace Support Services (WSS)The Technology Workplace Support Services (WSS) team provides technology support to the client’s end user community. As part of these services, WSS is responsible and accountable for the end to end IT asset lifecycle, from procurement through disposal. It is critical to the Firm that accurate asset recording, inventory and auditing become part of the culture of WSS. This includes the movement and handling of data bearing IT assets between locations and through till disposal.

Responsibilities
– Assisting with user asset deployment and reclaiming of hardware
– Providing desktop support troubleshooting assistance
– Manage all stages of the asset lifecycle
– Deployment metrics reporting

Required Skills:

– 3+ years in a desktop supportasset management role in a large corporate environment
– Exceptional customer service skills are a must
– Excellent organizational and time management skills
– Precise attention to detail

Technical Skills Required:
– Advanced knowledge of Windows & Mac OS
– Proficient in MS Excel
– Experience with the core foundation of the ITIL Asset Management lifecycle

 

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