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About TSR:

TSR is a relationship-based, customer-focused IT and technical services staffing company.

For over 40 years TSR, Inc. and its wholly owned subsidiary, TSR Consulting Services, have prospered in the Information Technology staffing business, earning the respect of companies both large and small with well refined candidate screening, timely placement, and a real understanding of the right skill sets required by our clients.

Mission & Vision

We do not believe in building a vision around the company but building a company around our vision, which is simply;

Every employee’s voice matters, their effort is appreciated, and their talent is rewarded.

We challenge each employee daily, to raise the bar on how we treat our consultants and candidates. For far too long in this industry, candidates have been ghosted, lied to, or placed at a client and then forgotten about. Each day our staff works tirelessly at qualifying and placing, top talent with our clients, in a compassionate and caring manner.

Not every candidate is a match for the job, but every candidate and consultant will be treated with respect and professionalism.

HR Operations Personnel

Job Description

  • Location: Tampa, FL
  • Type: Contract
  • Job #73061

Our client, a leading financial services company is hiring a HR Operations Personnel on a long-term contract basis.

Work Location:

Jacksonville, FL


  • Shared Services strives to deliver world-class HR operations, technology, and services to the Human Resources Division and company employees worldwide. With a staff of over 1,200 employees across all regions, HRSS manages, processes, and provides tools to address HR and employee needs in an effective, efficient, and low-risk manner while focusing on a positive customer experience.
  • Resolving discrepancies with new hire background checks (Education and Employment verifications) and determining appropriate final dispositions for background cases in accordance with established guidelines.
  • Processing fingerprint identification and EWS (Early Warning Services) cases by assembling the pertinent information and sending it over to begin adjudication process and determining appropriate final dispositions for all cases in accordance with established guidelines.
  • Performing higher level responsibilities involving applicant and employee communications such as: fingerprint and criminal history check processing, background adjudication, delivering pre/post adverse actions, verification of drug testing and responding to complex questions on pre-employment.
  • Data input of process steps and status for each process in the Imaging Records Management System (IRM).
  • Metrics reporting and status reports to internal clients.
  • Closing on pending Pre-employment cases for audit compliance.
  • Supporting diverse projects within HR Shared Services, as needed.

Required Skills:

  • 4+ years of previous experience with HR policies and procedures.
  • Excellent customer service skills, strong time management skills, effective communication skills (written and verbal) and proven analytical/problem solving abilities.
  • Strong organizational and follow-up skills; ability to multi-task and maintain composure in a high-volume environment.
  • Ability to maintain confidentiality and appropriately handle sensitive information with tact and discretion.
  • Ability to work in an environment where compliance with processes and procedures is of priority.
  • Commitment to teamwork.
  • Commitment to process improvement and best practices implementation.
  • Ability to build strong working relationships.
  • MS Office: Outlook, Word, Excel, Power Point.
  • Knowledge of Recruitment Systems and HRIS (Taleo, IRM, People Soft).
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