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About TSR:

TSR is a relationship-based, customer-focused IT and technical services staffing company.

For over 40 years TSR, Inc. and its wholly owned subsidiary, TSR Consulting Services, have prospered in the Information Technology staffing business, earning the respect of companies both large and small with well refined candidate screening, timely placement, and a real understanding of the right skill sets required by our clients.

Mission & Vision

We do not believe in building a vision around the company but building a company around our vision, which is simply;

Every employee’s voice matters, their effort is appreciated, and their talent is rewarded.

We challenge each employee daily, to raise the bar on how we treat our consultants and candidates. For far too long in this industry, candidates have been ghosted, lied to, or placed at a client and then forgotten about. Each day our staff works tirelessly at qualifying and placing, top talent with our clients, in a compassionate and caring manner.

Not every candidate is a match for the job, but every candidate and consultant will be treated with respect and professionalism.

ITSM Integration Developer

Job Description

  • Location: Alpharetta, GA
  • Type: Contract
  • Job #73090

Our client, a leading financial services company is hiring for a ITSM Integration Developer on a long term contract basis.

Work Location:

Alpharetta, GA


ESM (Enterprise System Management) group within Application Infrastructure is looking for a motivated and hands-on developer to join the ITSM (IT Service Management) team. The successful candidate will work with an existing team within all facets of development from requirements gathering, design, development, code reviews, testing, to deployment in production as well as designing, specifying, guiding development performed by more junior consultant developers and reviewing their work product. The primary focus for the integration team is cloud services such as ServiceNow and PagerDuty and how they interoperate with other cloud and on premises systems.

Skills Required:

– Strong background in software development, software architecture, data structures, algorithms, and SDLC models
– Proficiency developing in scripting languages such as Python or Perl, especially under Unix/Linux
– Proficiency developing in Angular
– Knowledge of database application concepts, SQL, query optimization
– Familiarity with REST, SOAP, JSON, XML
– Ability to work with customers, gather requirements and create solutions independently
– Active participation within and among teams and colleagues distributed globally
– Good verbal and written communication skills are a must
– Excellent problem solving skills, in particular a methodical approach to dealing with problems across distributed systems.
– Unit and functional testing skills

Skills Desired:
– Agile development experience
– Experience developing in ServiceNow (JavaScript, workflows, update sets)
– Angular and Node.js experience a plus
– Knowledge of database application concepts, SQL, query optimization
– Experience with web application user interface and usability concepts
– Understanding of secure software development concepts, especially in a cloud platform
– Experience with monitoring, event/alert management and observability concepts a plus

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