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About TSR:

TSR is a relationship-based, customer-focused IT and technical services staffing company.

For over 40 years TSR, Inc. and its wholly owned subsidiary, TSR Consulting Services, have prospered in the Information Technology staffing business, earning the respect of companies both large and small with well refined candidate screening, timely placement, and a real understanding of the right skill sets required by our clients.

Mission & Vision

We do not believe in building a vision around the company but building a company around our vision, which is simply;

Every employee’s voice matters, their effort is appreciated, and their talent is rewarded.

We challenge each employee daily, to raise the bar on how we treat our consultants and candidates. For far too long in this industry, candidates have been ghosted, lied to, or placed at a client and then forgotten about. Each day our staff works tirelessly at qualifying and placing, top talent with our clients, in a compassionate and caring manner.

Not every candidate is a match for the job, but every candidate and consultant will be treated with respect and professionalism.

Senior Business Systems Analyst/Product Owner

Job Description

  • Location: Warren, NJ
  • Type: Contract
  • Job #71598

Our client, a leading financial services company is hiring a Senior Business Systems Analyst/Product Owner on a long-term contract basis.

Work Location:

Warren, NJ (Remote opportunity)

Required Skills:

Looking for an energetic Senior Business Systems Analyst/Product Owner to join  as the primary liaison between the business stakeholders, technology teams and vendors.

Core Duties and Responsibilities:

  • Act as a liaison between the client area, technical organization, and other affected areas in planning, directing, and conducting the analysis of complex business problems.
  • Develop project proposals and estimates that reflect understanding of business needs and relevant technology solutions
  • Employ the proper elicitation technique to ensure requirements are appropriately and efficiently identified, analyzed, and documented using industry standard analysis techniques.
  • Suggest creative technical and/or process solutions to identified business needs
  • Develop detailed business and functional requirements, using templates and tools consistent with the methodology being employed
  • Collaborate with project team to ensure cohesive delivery and traceability of documentation. Provide input into project plans, cost and/or resource estimating activities.
  • Provide support for user acceptance testing and test defect resolution
  • Serve as a subject matter expert for assigned business domains and systems
  • Manage process to evaluate and select new vendor products
  • Document and distribute user facing release notes/communications
  • Provide ongoing production support, including responding to user issues, collaborating with the technical team to analyze and resolve reported system issues and communicating the resolution of issues to the business community
  • Supports ETS department with necessary product knowledge, presentation, and technical expertise
  • Manage (where appropriate) and provide leadership to more junior Business Analysts
  • Conforms to Company standards and practices to comply with Internal Audit and SOX controls

As Product Owner, additional responsibilities may include: 

  • Accountable for the delivery of value to customers and stakeholders by ensuring that the right product is defined, prioritized, and built
  • Writes User Stories and Acceptance Criteria based on stakeholder and Scrum team input and get business sign-off on specifications before introducing them for development
  • Proactively manages and prioritizes the product backlog, release plans, and sprint backlogs according to business value, complexity, and expectations. Convey business needs to the Scrum team
  • Provides business leadership for the Scrum team by understanding and executing the product goals and vision

Qualifications:

  • Bachelor’s degree required
  • 7-9+ years of Business Analyst experience
  • 3+ years of relevant experience required, with industry specific qualification highly preferred, e.g. CPCU
  • Experience managing the entire Software Development Life Cycle and working knowledge of Agile methodology
  • Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, and distinguish user requests from the underlying true needs
  • Strong ability to perform and document analysis of complex business, workflow, and technology issues to support decision-making
  • Effective at presenting and facilitating a variety of formal and informal meetings: one-on-one, small and large groups
  • Excellent written and verbal communication skills
  • Strong interpersonal/relationship management skills
  • Excellent conflict resolution and negotiation skills
  • IIBA/Certified Business Analysis Professional (CBAP) desired

Skills and Experience:

  • Proficient in Microsoft Office, Visio, and advanced Excel knowledge
  • SQL skills to query SQL databases to perform data analysis
  • Strong experience in data mapping, integration, and reconciliation processes
  • Working knowledge of API/XML/JSON integrations
  • Experience in IBM WebSphere Service Bus (ESB)
  • Knowledge in P&C Insurance Business and products with expertise in Policy administration, Claims, Underwriting, Rating across multiple channels
  • Agile Product Owner
  • Experience in Atlassian JIRA  
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