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TSR is a relationship-based, customer-focused IT and technical services staffing company.

For over 40 years TSR, Inc. and its wholly owned subsidiary, TSR Consulting Services, have prospered in the Information Technology staffing business, earning the respect of companies both large and small with well refined candidate screening, timely placement, and a real understanding of the right skill sets required by our clients.

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Every employee’s voice matters, their effort is appreciated, and their talent is rewarded.

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Sr. Program Manager – Concur (1140503)

Job Description

  • Location: New York, New York
  • Remote: Remote
  • Type: Contract
  • Job #72951

Sr. Program Manager – Concur 

  • Description:

    Sr. Program Manager – Concur – Job Description 

    In conjunction with implementing SAP S/4 HANA, our Global client is embarking on a journey that will consolidate all T&E processes on a single Concur solution.  The Concur Sr. Program Manager will be responsible for managing activities across multiple workstreams in Enterprise Solutions Technology pertaining to the Concur consolidations project.  The Sr. Program Manager will manage resources, schedules, cross workstream dependencies, issues, risks, and financials throughout the full systems development life cycle.

    The Sr. Program Manager will work in coordination with the  Global Tech Lead(s), Business PMO, Application and Technical Architects, team leads, members, and third-party vendors to successfully manage and complete project activities and deliverables.  The selected candidate will also contribute to process improvement initiatives as it relates to improving project delivery.  

    Responsibilities:

    Coordinate and manage all technology activities technology workstreams for the Concur implementation project. This may include select phases of a project, or all phases of delivery.

    • Partner closely with the business and technology PMO leads to ensure the Concur program is tightly aligned with the global SAP S/4 program implementation.
    • Liaise with stakeholders to identify scope, dependencies, and technology solutions to address requirements.
    • Establish comprehensive plans required to support overall program delivery. Plans will encompass activities running the full implementation lifecycle for applications in scope, along with architecture, infrastructure, training, communications, and change management where applicable.
    • Partner with QA teams to manage all phases of testing, including unit testing within Sprints, system integration testing, user acceptance testing, and performance testing.
    • Oversee planning and execution of all phases of a project’s lifecycle, from initiation/budget approval to cutover/hypercare. 
    • Manage and lead project teams consisting of onshore and offshore internal / external resources
    • Manage activities of all project resources, from internal Paramount tech resources to software vendor and consulting resources.  
    • Regularly create and present program status to all stakeholders including steering committee members.
    • Build and maintain relationships by engaging business sponsors, key stakeholders, Tech Leads, and project team to establish creditability, solve problems, build consensus, and achieve objectives
    • Procure adequate resources to achieve project objectives in planned timeframes
    • Communicate roles and responsibilities of the project team
    • Ensure adequate communication takes place across the organization, from the project team to senior leadership
    • Manage risks and issues through to mitigation/closure
    • Hold regular program team meetings to ensure day-to-day activities and corresponding deliverables are prioritized, understood by all project resources, and remain on track
    • Support Statement of Work creation and approval where applicable for third party vendor engagements
    • Collaborating widely with stakeholders and business leads to define and manage cross-functional and project dependencies, milestones, and deliverables
    • Manage external vendors (solution/software vendors and/or service providers / system integrators) when applicable
    • Work with Tech leads to define and draft strategy presentations
    • Proactively perform risk management and identify issues across functions and inter-dependent efforts
    • Prioritize and drive project tasks and deliverables to completion, while managing dependencies
    • Continuously deliver an elevated level of service and satisfaction
    • Being willing to ‘roll up sleeves,’ understand the business and technology solutions involved in a project, and contribute towards project deliverables
    • Adhere to technology finance processes, including tracking alignment to budgets to include Cost to Achieve, CAPEX/OPEX & alignment savings realization

      Skills/Experience Required:

      7 – 9+ years of demonstrated experience managing technology projects involving application configuration, integration, and data conversion.

    • Solid understanding of Waterfall and Agile methodologies
    • Expertise with SAP Concur application software. 
    • Demonstrated understanding of testing methodologies and proven experience running test teams.
    • Demonstrated experience of key objectives and deliverables associated with all project phases.
    • Proven ability to establish and orchestrate proper program structure, governance model, and communication cadence. 
    • Experience with project management tools (e.g. ServiceNow PPM, Asana, etc.) and test management tools (e.g. TestRail, HP ALM, etc.)
    • Excellent written and verbal communication skills, and collaboration skills overall
    • Experience with Media and Entertainment industry business processes and supporting technology strongly preferred
    • Well versed in Procure to Pay processes
    • Demonstrable experience influencing stakeholders and providing necessary information to support effective decision making 
    • Excellent leadership, communication (written, verbal, and presentation) and interpersonal skills.
    • Self-motivated, decisive, with the ability to adapt to change and competing demands.
    • Proven ability to develop strategies, evaluate progress and bring in the right stakeholders to reach timely project completion. 
    • Strong PowerPoint, Excel, O365, and collaboration tools (e.g., Slack, MS Teams) expertise
    • Well versed in both Waterfall, Agile, and hybrid agile methodologies
    • Ability to perform meaningful data analytics and present results to appropriate level of stakeholders, including executives

    Educational Requirements:

    Undergraduate degree in Computer Science, Information Systems, Business Systems, or related IT field required and equivalent work experience.

    • PMI and/or Agile Certification preferred

    Location: Remote (prefer East Coast or Central) – will be working with team members in different time-zones. Must be flexible with hours.

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