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About TSR:

TSR is a relationship-based, customer-focused IT and technical services staffing company.

For over 40 years TSR, Inc. and its wholly owned subsidiary, TSR Consulting Services, have prospered in the Information Technology staffing business, earning the respect of companies both large and small with well refined candidate screening, timely placement, and a real understanding of the right skill sets required by our clients.

Mission & Vision

We do not believe in building a vision around the company but building a company around our vision, which is simply;

Every employee’s voice matters, their effort is appreciated, and their talent is rewarded.

We challenge each employee daily, to raise the bar on how we treat our consultants and candidates. For far too long in this industry, candidates have been ghosted, lied to, or placed at a client and then forgotten about. Each day our staff works tirelessly at qualifying and placing, top talent with our clients, in a compassionate and caring manner.

Not every candidate is a match for the job, but every candidate and consultant will be treated with respect and professionalism.

Voice Engineer

Job Description

  • Location: New York, NY
  • Type: Contract
  • Job #74156

Our client, a leading financial services company is hiring for a Voice Engineer on a long term contract basis.

Work Location:

New York, NY (Hybrid Option)


The candidate will join a team of voice engineers and specialists who design and certify standard voice and carrier voice solutions. Extensive experience in testing and designing enterprise-scale Avaya voice domains with expertise in Session Routing, Session Management and SIP trunking. The candidate will be capable of leading test and design projects, working both individually and collaborating with SME colleagues to ensure integrations and migrations are successfully delivered.

Required Skills & Experience: 

-5+ years of experience with Avaya suite of telephony and UC products
-3+ years of experience designing and deploying carrier SIP solutions
-Experience with Contact Center solutions from Genesys highly preferred
-Experience with scripting and test automation highly preferred
-Experience with private, public and hybrid clouds preferred
-Experience with tools such as Sevone, Spectrum, Ixia and Empirix beneficial

Skills Desired:
-MS in Computer Science or Telecommunications 
-Bachelors in a relevant field is a must
-Good interpersonal skills, both written and oral
-Ability to work in cross functional teams with specialists in different disciplines.
-Ability to communicate with system vendors to certify and enhance products to meet MS requirements
-Good presentation skills

Pay Range: $58 – $74/ hour 

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